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About TKO Services
TKO Services operates as a plumbing and HVAC contractor in Tacoma, Washington, delivering systems for both residential remodels and everyday repairs. Led by Greg, the team holds a perfect 5.0-star rating across 16 homeowner reviews, reflecting consistent craftsmanship and transparent communication. The company serves Tacoma proper alongside neighboring communities including Federal Way, Puyallup, and the surrounding Pierce County corridor, handling everything from fixture replacements to full-scale hydronic heating installations.
Unlike standard tradespeople who bounce between trades, TKO Services maintains focused expertise in heat pump water heaters and mini split ductless systems, an increasingly popular choice for Tacoma homes seeking energy-efficient heating and cooling without conventional ductwork. Reviewers consistently note Greg provided multiple repair options with honest pricing assessments, avoiding upsells that would have cost homeowners significantly more. The team also handles traditional plumbing needs including water heater tank replacement, leak diagnostics, and drain clearing, positioning the business as a single source for both plumbing and comfort systems.
Homeowners facing urgent situations find responsive service: Becky Swafford described Greg arriving same-day for a sudden kitchen sink leak, then returning the following day to complete the repair despite it not being a dire emergency. Craig Santerre highlighted the team's holiday-weekend availability for a water heater installation, completing the job on short notice with pricing that matched the original estimate. Krzysztof Kalicki engaged TKO Services for an entire house remodel covering plumbing, heating, cooling, and hot water systems, a comprehensive scope that many contractors avoid. Mike O'Brien, himself a heat pump installer, described TKO Services as consistently delivering quality work at competitive pricing across multiple collaborative projects.
What Customers Say
All 16 reviews award 5 stars, with Greg named directly in every testimonial as the primary technician homeowners interact with. Three reviewers specifically mention same-day or next-day response times, while two highlight holiday or short-notice availability that competitors could not match.
Services
Heat Pump Water Heater Installation
Energy-efficient hot water generation using ambient air, increasingly chosen over conventional tank heaters for permanent homes.
Mini Split Ductless Systems
Zone-controlled heating and cooling without ductwork, ideal for older Tacoma homes or additions where ducts proved impractical.
Water Heater Tank Repair & Replacement
Traditional and tankless water heater diagnostics, with Craig's review confirming holiday weekend replacements.
Leak Detection & Repair
Under-sink, behind-wall, and foundation-level leak identification and permanent fixes, including same-day emergency response.
Plumbing Remodel & New Construction
Complete rough-in and finish plumbing for full-home renovations, covering supply lines, drains, and fixture mounting.
Hydronic Heating Systems
Radiant floor heating and boiler-based heating loops, reviewed for whole-house heating solutions.