Elements Heating and Cooling

Elements Heating and Cooling operates as a heating contractor serving Burlington, Wisconsin, and surrounding communities. The company maintains a 3.2-star rating drawn from nine customer reviews, with service hours spanning all seven days of the week. Homeowners in the Burlington area have accessed this contractor for furnace installations, air conditioning repairs, and routine heating system maintenance. The company operates without a public-facing website, meaning prospective clients rely primarily on direct phone contact and word-of-mouth referrals when evaluating their services.

Customer feedback reveals a division in service quality. Positive reviewers credit the company with responsive same-day arrivals during heating emergencies, competitive pricing compared to other area contractors, and a twelve-year warranty on new furnace installations. However, several reviewers document significant communication challenges, including multiple unanswered phone calls, missed appointments without notification, and delayed follow-ups spanning weeks or months. These contrasting experiences suggest service quality may vary based on scheduling volume and technician availability at the time of contact.

Named technicians appear throughout customer accounts, with one reviewer detailing how a technician returned to verify repairs were functioning properly after an initial air conditioning fix. Another reviewer describes receiving the lowest quote among four competitor bids for a new furnace. The company handles emergency service requests, though reviewer experiences indicate response times can fluctuate substantially depending on demand.