Benjamin Plumbing

Benjamin Plumbing serves residential customers in Fitchburg, Wisconsin, and surrounding Dane County communities as a plumber holding a 4.8-star rating across 573 reviews. The company operates Monday through Friday from 7 AM to 4 PM, providing standard business hours for scheduled appointments. This volume of feedback signals sustained market presence and consistent service delivery that local homeowners rely on for everyday plumbing needs and unexpected repairs.

The website provides minimal detail about specific service offerings or brand partnerships, making it difficult to identify distinctive specialty areas or manufacturer certifications. Reviewers mention water heater installations, drain cleaning, faucet repairs, and pipe replacements as work the company has performed, though the website itself does not enumerate service categories or guarantee policies.

Customers consistently praise technicians by name. Helen Flores described Matt handling a shower mechanism repair, noisy sink faucet replacement, toilet parts, kitchen drain unclogging, and a thorough whole-house plumbing inspection including water heater pipe corrections. Clark Landis noted Benny arriving 25 minutes before the scheduled time to repair a burst outdoor pipe caused by a leaking shutoff valve, completing the work efficiently and reviewing the results. Alex Kocher mentioned working with both Matt and Kevin on multiple projects, emphasizing their transparency and willingness to explain options. Jeff Brown's lone 1-star review highlighted a pricing discrepancy on a water heater replacement where the quoted price increased by $1,000 upon technician arrival, illustrating that some customers experience cost surprises despite otherwise positive interactions reflected in the overwhelmingly 5-star feedback.