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About Zaibak Heating, Cooling & Refrigeration
Zaibak Heating, Cooling & Refrigeration has built a loyal client base across Franklin, Wisconsin and surrounding communities since its founding. The company holds a 5.0-star rating from 25 verified reviews, with homeowners consistently praising owner-operator Nader and lead technician Jamal for their responsiveness and technical skill. The business handles heating, cooling, and refrigeration systems for residential customers throughout the greater Franklin area, including emergency calls that many competitors turn away.
What distinguishes Zaibak from neighboring contractors is their commitment to same-day arrival. Multiple reviewers emphasize that technicians answered calls within hours, not days, and completed most repairs in under 30 minutes. The team handles custom furnace installations in tight spaces and specializes in water heater emergencies triggered by flooding, a common issue in southeastern Wisconsin basements during heavy storms. This combination of speed and versatility keeps clients returning and referring neighbors.
Customer stories reveal the human side of this operation. When Anoh Phakousonh's furnace submerged during a rainstorm, Nader arrived, troubleshot the damage, and completed repairs in just 15 minutes. Emily Garett's AC failed on an 80-degree day, and Jamal responded swiftly, restoring cool air while demonstrating the honesty that earned her recommendation. Souk Phommasack needed a water heater before the Fourth of July holiday when every other business was booked, Nader's crew delivered the replacement in time. These scenarios illustrate why 25 reviewers awarded perfect scores.
What Customers Say
Eight verified reviewers unanimously award five stars, with four mentioning same-day or emergency service. Two customers specifically name lead technician Nader, while one reviewer highlights technician Jamal. Common themes include rapid response, sub-30-minute repairs, and honest diagnostic work.
Services
Furnace Repair & Installation
Diagnoses and repairs heating systems, including custom installations in existing spaces. Handles flood-damaged furnace recovery.
AC Repair & Maintenance
Emergency air conditioning repair for residential systems. Known for rapid response during heat waves and sweltering days.
Water Heater Services
Emergency water heater repair and replacement, including storm damage from flooding. Handles same-day installations.
Heating Service
Comprehensive heating system servicing. Reviewers report fixes completed in under 30 minutes with honest diagnostics.
Cooling Service
Air conditioning maintenance and repair. Fast response and efficient service praised by multiple reviewers.
Refrigeration Repair
Residential refrigeration system repair. The business name indicates refrigeration expertise beyond standard HVAC.