Appliance Service Pros - Service Today

Appliance Service Pros - Service Today is an appliance repair contractor serving Madison, Wisconsin and surrounding communities. The business holds a 2.4-star rating compiled from 67 customer reviews, indicating significant service quality concerns that warrant careful consideration before hiring. Operating hours span Monday through Friday from 7 AM to 7 PM, with Saturday service available until 2 PM and Sunday appointments not offered. Prospective clients should verify all service details directly with the company given the limited publicly available information about this provider.

The available review data presents substantial concerns about service delivery and professionalism. One detailed customer account describes property damage occurring during a cooktop repair, including scratches to countertops and a gouge in the backsplash, alongside a broken glass cooktop. The reviewer reports difficulty obtaining callbacks after the incident and discovered the listed business address appeared vacant when investigated locally. These specific allegations suggest potential gaps in craftsmanship standards and customer communication that homeowners should personally evaluate before scheduling service.

Customer experiences documented in reviews reveal recurring communication and service delivery challenges. One reviewer described waiting for a callback that never arrived after experiencing property damage during a repair, including a broken glass cooktop and surface scratches. The same account notes the listed business address appeared vacant when visited in person. These documented experiences suggest prospective clients should request detailed service agreements and confirm communication protocols before engaging this provider.