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About Blackwood Appliance Service LLC
Blackwood Appliance Service LLC maintains a perfect 5.0-star rating across 18 verified reviews, positioning itself as a top-rated appliance repair provider in Dane County. Operating from Cottage Grove, the company extends services to Madison and surrounding communities including Sun Prairie, Waunakee, and Deforest. For more than 13 years, the company has built its reputation on certified expertise, servicing most major appliance brands and models for residential customers seeking washer, refrigerator, dryer, oven, stove, dishwasher, microwave, and range repairs.
What distinguishes this contractor from competitors is its commitment to emergency response and resourcefulness under challenging conditions. The company offers after-hours service for customers facing urgent appliance failures, a practical benefit during Wisconsin's temperature extremes. Technicians bring specialized diagnostic skills and stay current with repair techniques, enabling them to solve problems that stymie less experienced technicians. The company combines fair, transparent pricing with a dedication to customer education, ensuring homeowners understand their appliance's condition and maintenance needs.
Reviewers consistently highlight technician Rick, who has resolved complex repair scenarios including a rust-damaged refrigerator where manufacturer parts were discontinued. Rather than recommending appliance replacement, Rick coordinated custom sheet metal repair, painted the component, and swapped compatible parts from another unit to restore full function. Another reviewer described Rick arriving the same day to diagnose a water filtration issue when the homeowner was without a working refrigerator. These accounts demonstrate the company's problem-solving approach and willingness to go beyond standard repair protocols.
What Customers Say
All 18 reviews award 5 stars, with customers specifically naming technician Rick and praising his same-day emergency response, creative problem-solving on discontinued brands, and transparent communication about appliance conditions.
Services
Refrigerator Repair
Diagnosis and repair of refrigerator and freezer issues including cooling problems, water leaks, and custom solutions for discontinued parts.
Washer and Dryer Repair
Service for washing machine and dryer problems including drainage issues, heating failures, and mechanical repairs.
Dishwasher Repair
Repair of dishwasher cleaning issues, drainage problems, leaks, and electrical or mechanical malfunctions.
Oven, Stove, and Range Repair
Fixing heating elements, temperature controls, ignition systems, and safety features on kitchen cooking appliances.
Microwave Repair
Service for microwave ovens including turntable issues, heating problems, and electrical component failures.
Emergency After-Hours Service
Same-day and after-hours emergency appointments available for urgent appliance failures affecting daily life.