Facility Gateway Corporation

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About Facility Gateway Corporation
Facility Gateway Corporation operates in Madison, Wisconsin, as an electrical equipment supplier specializing in critical power solutions. The company maintains a 3.1-star rating compiled from 22 customer reviews, with operating hours spanning all seven days of the week. Based on reviewer feedback, the business focuses on serving commercial clients with server room infrastructure needs and backup power systems. The company is accessible by calling (866) 432-1711.
What distinguishes Facility Gateway Corporation from standard electrical suppliers is its focus on uninterruptible power supply systems and emergency power infrastructure for business environments. Reviewers specifically mention the company's ability to respond quickly when clients face critical power failures, with one client recounting a same-day response during a power surge emergency. The company provides both equipment replacement and technical consultation services, guiding clients through decisions about whether to repair or replace aging power systems.
Customer accounts highlight specific service scenarios that illustrate the company's approach. One reviewer describes a June 2020 incident where their server room UPS failed during a power surge, requiring immediate technical assistance and subsequent equipment replacement. The reviewer names Jason and Alysia as team members who facilitated a quote and install date after determining the unit was beyond repair due to age. Another five-star reviewer describes the company as excelling in critical power needs, encompassing both equipment and service offerings.
What Customers Say
Among 8 named reviewers, 5 award five stars citing quick emergency response, technical competence, and equipment reliability, while 3 assign one star mentioning poor customer service experiences. The positive reviews consistently reference critical power and UPS systems, distinguishing this supplier's commercial focus from general electrical contractors.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
UPS System Repair
Diagnostic and repair services for uninterruptible power supply systems serving critical business infrastructure.
UPS System Replacement
Full replacement services for failed or aging UPS units, including equipment sourcing and installation.
Critical Power Equipment Supply
Provision of backup power equipment designed for server rooms and business continuity applications.
Emergency Power Infrastructure Support
Technical assistance and rapid response services for businesses experiencing power system failures.
Power Surge Response
Emergency consultation and remediation for equipment damaged during electrical surges.
Technical Consultation
Professional guidance on power system maintenance decisions, including repair-versus-replacement assessments.