First Supply

First Supply is a parts distribution service operating in Madison, Wisconsin, with 29 verified customer reviews averaging 3.6 stars. The company serves contractors and DIY homeowners through will-call and delivery options, maintaining an online catalog for inventory searching. They provide customer accounts for recurring clients and operate Monday through Friday from 6:30 AM to 4 PM.

The business offers an online ordering platform with quick-order forms, real-time inventory checking across warehouses, and account-based pricing visibility. Customers can search by item number, manufacturer, UPC, or keyword, with options for in-store pickup or delivery. Their website supports order uploads, purchase history viewing, and invoice payment processing.

Reviewers highlight several staff members who delivered exceptional service. Matt assisted a customer with a will-call order by identifying a missed detail that prevented downstream complications, earning high praise for going beyond the basic transaction. John Brirch and Randi Seamonson helped another customer locate specific parts for their needs, resulting in a satisfied return visit. One reviewer notes the helpful nature of staff during quick loading operations.