Ice Age Heating and AC

Ice Age Heating and AC serves residential customers in Madison, Wisconsin, along with Southern Wisconsin and Northern Illinois. The company holds a 5-star rating from 2 client reviews, with both customers highlighting their experience working with a technician named Sam. The contractor specializes in heating and cooling systems, offering maintenance, repairs, emergency service, and new installations across all makes and models. Their service menu includes forced-air furnaces, air conditioning units, geothermal systems, heat pumps, and complementary equipment such as humidifiers, dehumidifiers, and energy recovery ventilators. The business emphasizes honest service and quality workmanship as core values.

What distinguishes Ice Age Heating and AC from neighboring contractors is their 10-year warranty coverage on most new system installations, providing homeowners with extended protection beyond typical industry guarantees. They maintain 24/7 emergency availability for urgent heating and cooling failures, ensuring residents are not left without climate control during Wisconsin's extreme temperature swings. Their service breadth covers both traditional forced-air systems and geothermal technology, a specialty that requires additional technical expertise. The company also handles ductwork and ventilation projects including new installation, bath fan upgrades, and kitchen range exhaust solutions.

Both customer reviews specifically name Sam as the technician who handled their service calls. One reviewer describes a challenging repair job where Sam was thorough in his evaluation, accommodated a tight schedule, and maintained detailed communication throughout the process. The other reviewer characterizes Sam as reliable and dependable, recommending the contractor without reservation. These firsthand accounts describe a service approach centered on follow-up communication and accommodating homeowners facing difficult HVAC problems.