Kirch Appliance Inc

Kirch Appliance Inc has served Madison homeowners for decades as a third-generation, family-owned appliance store and repair shop. With 143 reviews averaging 4.3 stars, the business has built a steady reputation for selling quality reconditioned appliances and sending factory-trained technicians to homes across the Madison area. Customers on the east side and throughout the city have relied on the team at Kirch for both purchasing appliances and getting repairs completed promptly. The store operates Monday through Friday from 8 AM to 5 PM at 2302 Mustang Way, with a focus on residential service calls for washers, dryers, refrigerators, ranges, and dishwashers.

What distinguishes Kirch Appliance from other used appliance dealers is their commitment to professionally serviced, tested, and cleaned inventory backed by warranties. Unlike purchasing from Craigslist or private sellers, buyers at Kirch get a layer of protection on their purchase. The business also maintains a large selection of appliance parts for do-it-yourself shoppers who prefer to handle their own repairs. Their commercial refrigeration services extend beyond residential work, serving businesses that need refrigerator and freezer maintenance. Many repair calls are completed on the first visit, a point reviewers frequently mention when praising the efficiency of the service.

Reviewers consistently mention specific technicians who went above and beyond. Ben Farral described how Nick, his assigned tech, visited four times for a recurring lid-locking issue on a Speed Queen washer before taking the initiative to order a new circuit board to solve the problem permanently. John Herbst recounted how Parker and Christian at the phone center arranged pickup of his 45-year-old air conditioner for recycling, with Christian personally carrying the heavy unit to the garage with a smile. These named encounters illustrate how Kirch's team treats each service call as an opportunity to build lasting customer relationships.