Main Appliance Service
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About Main Appliance Service
Main Appliance Service operates in Madison, Wisconsin, as a full-scope appliance repair provider serving residential customers across the city and surrounding Dane County. The company holds a 4.0-star rating drawn from 114 customer reviews, reflecting a consistent track record of completed repairs. Their service menu covers major household appliances including washers, dryers, refrigerators, dishwashers, ranges, stoves, cooktops, and ovens from all major brands. Technicians perform repairs both in-home and at their shop facility, with drop-off options available for customers who prefer that approach.
What distinguishes Main Appliance Service from competitors in the Madison area is their factory authorization across every brand they service, a claim they note no other local company can match. This authorization status means technicians can access OEM parts directly from manufacturers and perform warranty repairs without third-party involvement. The company also extends service to complementary appliances beyond the core categories, handling dehumidifiers, microwaves, and air-conditioners as part of their in-shop repair capabilities.
Customer reviews highlight specific positive experiences with named technicians. A reviewer named Holden earned praise for navigating tight spaces to repair an Electrolux refrigerator, with the customer noting fair pricing and calling him a "Ninja" at solving complex access problems. Another reviewer, John Cole, described Main Appliance as "outstanding from start to finish" when technician Clint successfully completed a Bosch dishwasher repair that another company had handled poorly, even waiving the typical call-out fee. Technician Hunter received recognition for persisting through a multi-visit compressor replacement on an LG refrigerator, taking time to explain what had gone wrong with the prior repair attempt.
What Customers Say
Positive reviews consistently mention fair pricing and technician skill, while a few note repair complexity requiring multiple visits. Three named technicians, Holden, Clint, and Hunter, receive specific praise for problem-solving and communication. The single 4-star review describes a warranty repair that required additional follow-up, but the customer ultimately expressed satisfaction with the outcome.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Refrigerator Repair
In-home and in-shop service for all major refrigerator brands including compressor, cooling system, and component repairs.
Washer and Dryer Repair
Diagnosis and repair for washing machines and dryers, handling common issues and mechanical failures.
Dishwasher Repair
Service for dishwasher malfunctions including drainage, heating elements, and spray system problems.
Range, Stove, Cooktop, and Oven Repair
Full repair coverage for cooking appliances including gas and electric models from all major brands.
Warranty Repairs
Factory-authorized warranty service for multiple brands, with access to OEM parts and manufacturer-approved repair protocols.
In-Shop Appliance Repair
Drop-off repair service at their facility for appliances that may be easier to transport than in-home service.
Small Appliance Service
Repairs for dehumidifiers, microwaves, and air-conditioners beyond the core major appliance categories.