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Claim This BusinessRobert's Plumbing & Heating INC has served Madison and Dane County since 2003, making it a family-owned fixture in Wisconsin's plumbing landscape for over two decades. The company holds strong ratings across review platforms, with customers consistently highlighting their licensed technicians' professionalism and respect for homes. Operating around the clock seven days a week, the business handles both residential and commercial projects across Madison, Fitchburg, Middleton, and surrounding communities.
What distinguishes Robert's from competitors is their commitment to transparent diagnostics. Technicians arrive with stocked trucks and use video inspection technology to pinpoint issues quickly, whether it's a stubborn basement backup or a hidden leak behind kitchen appliances. They also offer design-build services for remodels and new construction, a capability typically reserved for larger commercial contractors. The business maintains backflow prevention certification and testing, ensuring commercial clients meet city regulatory requirements.
Customers repeatedly mention technician Bryce by name, noting his thoroughness in investigating not just the immediate problem but the entire system. Julie Hardcastle's review describe a team that arrived on time, explained what caused her leaks, and showed her how to prevent future issues. Derek Mad Dog Mac McCollister described a technician who identified roots in the main line, fixed the backup fast, then took time to explain prevention strategies. Both described someone who cared about helping, not just completing a ticket.
All five-star reviewers specifically name technician Bryce or mention the team's diagnostic thoroughness. Multiple customers describe same-day or quick response during emergencies, with one noting three projects completed without complaints. The four-star review cites speed as the primary positive.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 response for flooding, backups, no heat, clogs, and urgent leaks with stocked trucks arriving fast.
Clog removal, backup resolution, and sewer upgrades using video inspections to diagnose root causes.
Hidden leak location using advanced tools, with repairs including waterline replacement and fixture updates.
Installation, repair, and replacement for residential and commercial water heaters and boiler systems.
Testing, certification, and documentation to meet Madison city compliance requirements for commercial properties.
Design-build plumbing for remodels and new construction projects, from plan to completion.
Maintenance and repair for water treatment equipment, pumps, and corrosion buildup issues.
Scalable services for grocery stores, restaurants, nursing homes, and government facilities.