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About Smedley HVAC & Electric
Smedley HVAC & Electric operates from Madison, Indiana, delivering HVAC, electrical, and plumbing services to residential and commercial clients across Jefferson County. The company has built its reputation over three decades of continuous operation, holding full certification and insurance across all trade disciplines. With a perfect 5.0-star rating gathered from 71 customer reviews, the business maintains an average 8:00 am to 5:00 pm schedule Monday through Friday, with emergency response capabilities for existing customers.
What distinguishes Smedley from regional competitors is the breadth of in-house expertise. The company handles multiple trade disciplines without subcontracting, including geothermal system design, whole-house generator installation, and commercial refrigeration. Their financing partnership through Synchrony opens eligibility for monthly payment options on new equipment installations. The business offers at-home consultations where technicians diagnose issues firsthand rather than quoting from photos or descriptions.
Customer accounts illuminate the service approach. When Jean Deaton's HVAC system revealed a faulty component still under warranty, Joe Smedley proactively contacted the manufacturer and secured a $2,000 replacement part at no charge. Gary Ripperdan, new to the area, received same-day service for a failing air conditioner at reasonable cost. Pam Liter's generator installation included regular follow-up maintenance visits to verify continued operation. Kathryn Ayers requested rewiring for LED-compatible fixtures to avoid integrated can lighting she found unappealing.
What Customers Say
All 71 reviews award 5 stars, with technicians named in multiple accounts. Joe Smedley appears in four reviews as the primary contact who discovers hidden issues, arranges warranty coverage, or performs diagnostic work. Three reviews specifically mention electrical or plumbing scopes alongside HVAC work, indicating multi-trade capability beyond the company name.
Services
Heating System Installation & Repair
Furnace and boiler services covering new installations, component repairs, and heating emergency response.
Cooling System Service
Air conditioning diagnostics, repair, and replacement including heat pump systems for year-round climate control.
Electrical Work
Panel upgrades, outlet and lighting installation, rewiring projects, and electrical diagnostics.
Plumbing Services
Water heater services, pipe repair, and plumbing-related installations referenced in customer reviews.
Whole House Generator
Automatic standby generator installation with permanent mounting and transfer switch integration.
Geothermal Systems
Ground-source heat pump design and installation for energy-efficient climate control.
Commercial Refrigeration
Refrigeration equipment service for business clients, including walk-in coolers and display cases.