Southport Home Services
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About Southport Home Services
Southport Home Services operates as a full-spectrum contractor serving Madison, Wausau, and Caledonia across greater Wisconsin with round-the-clock availability. The company holds a 4.9-star average from 184 customer reviews, making it one of the most reviewed HVAC providers in the region. In addition to heating and cooling systems, Southport handles plumbing repairs, water treatment installations, and indoor air quality solutions for residential and light commercial properties.
What distinguishes Southport is their multi-trade capability, allowing one team to address HVAC, plumbing, and water filtration needs without coordinating multiple contractors. Their service model includes the Southport Shield protection program and a loyalty referral initiative. They install and service major equipment lines while also handling duct sealing, UV air purification, and advanced thermostat integration for whole-home automation.
Customer feedback reveals specific technician encounters. Lori Coffey described a scheduling conflict when a tech initially arrived to replace a water shut off valve in her 75-year-old home, then required a follow-up visit for incomplete work. The review references communication challenges after the initial service call, highlighting the importance of clearly discussing warranty coverage before work begins.
What Customers Say
Of 184 reviews, the majority carry 5-star ratings, though one detailed account describes a follow-up dispute over a valve replacement. Positive reviewers frequently mention same-day response during summer heat waves and system diagnostics. The low star count from a single reviewer appears balanced by strong review volume.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnose cooling failures, recharge refrigerant, clean coils, and perform seasonal tune-ups for all major brands.
Heating System Service
Furnace and heat pump repair, installation, and maintenance including boiler and radiant heating systems.
Plumbing Repairs
Water shut off valve replacement, drain cleaning, pipe repair, sump pump, and gas line services.
Water Treatment
Water softener installation, reverse osmosis systems, filtration upgrades, and water heater services.
Indoor Air Quality
Duct cleaning, sealing, UV purifiers, HEPA filters, dehumidifiers, and whole-home air purification.
Thermostat Installation
Smart thermostat setup, programmable thermostat repair, and home automation integration.