Proserv Aviation
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About Proserv Aviation
Proserv Aviation operates as a specialized aircraft parts distributor serving private flight operators from its Oak Creek, Wisconsin facility. With an exceptional 4.9-star rating drawn from 30 detailed customer reviews, the company maintains a focused inventory spanning wheels and brakes, rotables, expendables, ground support equipment, aircraft tooling, and avionics components. The distribution center supports operators across a broad aircraft portfolio, including makes from Cirrus, Cessna, Gulfstream, Bombardier, Dassault Falcon, and other major manufacturers. Their online platform enables registered account holders to search part numbers and keywords directly, streamlining the procurement process for maintenance teams and individual aircraft owners alike.
What distinguishes Proserv Aviation from general supply chains is its dedicated team approach and rapid response capability. The company maintains an authorized distributor network and emphasizes personal solutions for private aircraft operations. Website text confirms their distribution center is powered by professionals who prioritize service quality and product knowledge. They handle both scheduled procurement needs and time-sensitive situations, with reviewers noting their willingness to locate hard-to-find components and provide workable alternatives when specific parts are unavailable.
Customer reviews consistently highlight specific team members who deliver exceptional service. Derek receives multiple mentions for his product knowledge and responsiveness during urgent situations, including cases where aircraft on ground (AOG) events required rapid part acquisition. Reviewers describe Derek as understanding inventory thoroughly, taking time to understand project requirements, and following through until resolution. Travis B. is noted for patient assistance with first-time customers, while Callum is recognized for monitoring inventory against specific search criteria. These named experiences reflect a service model built on individual accountability rather than generic support lines.
What Customers Say
All 30 reviews carry 5-star ratings, with eight distinct team members mentioned by name across feedback. Multiple reviewers reference Derek specifically, noting his responsiveness during AOG situations and ability to locate alternatives when parts are unavailable. The consistent theme centers on personal service from knowledgeable staff rather than automated fulfillment.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Wheels and Brakes Distribution
Supply of aircraft wheels, tires, brakes, and related rotating components for multiple aircraft makes.
Rotables and Exchange Programs
Provision of actuators, igniters, pumps, and other repairable components with exchange options.
Expendables Sourcing
Distribution of gaskets, hardware, relays, and other consumable parts needed for routine maintenance.
Ground Support Equipment
Supply of jacks, towbars, hydraulic power units, and GSE accessories for aircraft servicing.
Aircraft Tooling
Provision of specialized tools required for aircraft maintenance and inspection procedures.
Avionics Components
Supply of avionics equipment and related electronic systems for aircraft upgrades and repairs.
Aircraft Sales and Acquisition
Assistance with aircraft procurement, including new and pre-owned aircraft from listed manufacturer partners.
Online Account Management
Registered customers can search inventory, track orders, and access pricing through the digital portal.