Gladstone Commercial Heating & Cooling
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About Gladstone Commercial Heating & Cooling
Gladstone Commercial Heating & Cooling serves Racine, Wisconsin with a 4.6-star average across 9 verified client reviews. The contractor operates Monday through Sunday from 7 AM to 7 PM, with Saturday availability spanning a full 24-hour window. This accessibility reflects a commitment to responding when customers need relief from summer heat waves or protection during unexpected cold snaps. Reviewers consistently describe interactions with the same small team, noting that the same technicians who quote jobs also perform installations, creating continuity that many larger operations cannot match.
What distinguishes this contractor emerges most clearly in how they handle post-installation issues. Multiple reviewers describe thermostat failures, part malfunctions, or adjustment needs arising days or weeks after new equipment went in, and in each case the response was immediate with no charge for the repair. This stand-behind-the-work approach, paired with same-day service availability for emergencies, addresses two of the most common homeowner frustrations: slow response times and unexpected costs for problems that should not be the customer's burden. Reviewers also note reasonable, transparent pricing without the steep margins that often accompany emergency calls.
Customer narratives from reviews reveal specific scenarios that illustrate this service philosophy. When Bruce Foster's furnace failed during cold weather, Ben arrived the same day, diagnosed the problem within two minutes, and completed the repair from a part already stocked in his truck. When Elizabeth Douglas's thermostat failed after a new system install, a technician named Hall sent help the same day at no charge. Andrea Fuller described Ben and Jason finishing her son's new furnace and AC installation earlier than promised, with all old equipment removed and no mess left behind. These concrete examples, not generic promises, form the basis of the contractor's reputation.
What Customers Say
All 9 reviews award 5 stars, with 6 specifically naming technician Ben and describing same-day arrival or rapid response. Reviewers across every narrative mention reasonable pricing, with three citing transparent quotes before work began. The consistent theme is professional execution without the upselling or surprise costs that generate negative reviews for most contractors.
Working Hours
| Sunday | 7 AM–7 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| WednesdayToday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services and repair for air conditioning systems, including same-day response for equipment failures.
Furnace Repair
Heating system repair with technicians carrying common replacement parts for rapid resolution.
New AC Installation
Full system installation with new equipment, parts, and post-install testing to ensure efficiency.
New Furnace Installation
Heating system replacement with old equipment removal and setup of new heating units.
Heating & Cooling System Installation
Complete HVAC system installation for whole-home heating and cooling solutions.
Thermostat Service
Thermostat repair or replacement, with post-install issues handled at no charge per reviewer experience.
Emergency HVAC Service
Urgent repair calls with same-day response availability for heating and cooling failures.