Kiernan-Laitinen Heating & Air Conditioning

Kiernan-Laitinen Heating & Air Conditioning maintains a 3.6-star rating drawn from 67 customer reviews, positioning the company among the more frequently reviewed HVAC contractors serving Racine and Kenosha Counties in southeastern Wisconsin. The business operates from a 12th Street location in Racine and maintains standard weekday hours of 8 AM to 5 PM, closing on weekends. According to their website, the company has maintained operations for more than three decades, offering both residential and commercial heating and cooling services.

This contractor distinguishes itself as a Carrier dealer, which provides access to manufacturer-backed equipment warranties and financing programs for homeowners. Their in-house sheet metal shop enables custom ductwork fabrication, a capability that allows for tailored installations in homes with non-standard layouts or unique ventilation requirements. The service menu spans the full spectrum of residential climate control, from traditional forced-air furnaces and central air conditioners to ductless mini-split systems and heat pumps, along with whole-home indoor air quality accessories including humidifiers, dehumidifiers, and air purification equipment.

Customer reviews highlight varying service experiences. One reviewer detailed a Sunday morningno-heat emergency where a technician named Chris arrived within two hours and completed repairs billed at $64.50 under an annual service contract. However, other reviews describe significant frustrations: a reviewer reported waiting multiple days without a callback after a weekend heat failure, while another detailed a dispute over a defective part and refund refusal. These contrasting accounts suggest service quality may vary depending on timing, technician assignment, or specific circumstances.