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Claim This BusinessAbout Bri-An Phc Llc
Bri-An Plumbing, Heating & Cooling operates as a dual-trade contractor in Waukesha, holding Wisconsin Master Plumber license #140018 alongside HVAC contractor license #1246445 and well pump installer credentials. The company maintains an A rating from 11 customer reviews, with a 4.3-star average across feedback. Service coverage spans seven southeastern Wisconsin counties including Waukesha, Ozaukee, Racine, and Walworth, plus three central counties with planned regional expansion. This contractor provides both plumbing and heating/cooling services under one roof, a practical option for homeowners managing older properties with integrated systems.
The company distinguishes itself through a written one-year warranty on parts and labor that exceeds typical industry coverage, with extended warranty options available upon request. Same-day service appointments accommodate residential schedules, and the business maintains 24/7 emergency availability for urgent situations. Military and senior citizen discounts provide additional value for qualified customers. The team holds EPA refrigerant handling certification and OSHA 30 safety training, addressing both code compliance and worksite safety concerns for commercial and institutional clients.
Customer reviews highlight specific team members handling distinct scenarios. One reviewer described Anthony managing a pump emergency repair with efficient reassembly of discharge piping and careful cleanup. Another account referenced Dean addressing a plumbing issue with emphasis on proper installation methods from the initial visit. A third review documented an 8:45 PM emergency call resulting in next-morning arrival and problem resolution. These accounts reflect varied response times and repair approaches rather than consistent resolution across all situations.
What Customers Say
Three of five reviewers awarded 5 stars for specific repair scenarios including emergency pump service and scheduled plumbing work. Two negative points emerged: one reviewer cited difficulty reaching the office by phone, while another questioned a repair quote after consultation with a city inspector.
Services
Water Heater Repair & Installation
Tank and tankless water heater diagnostics, repair, and new unit installation.
Plumbing Repairs
Leak detection, pipe repair, fixture replacement, and lateral line services.
Sewer & Drain Cleaning
Drain clearing, sewer line cleaning, and diagnostic camera services.
Heating & Cooling Repair
Furnace and air conditioning system diagnostics and repair.
Well Pump Services
Private well pump repair, replacement, and installation for residential systems.
Emergency Plumbing
Round-the-clock availability for urgent plumbing and HVAC emergencies.