General Parts Group

General Parts Group operates as an appliance repair service in Waukesha, Wisconsin, earning a 4.2-star rating from 33 customer reviews. The business focuses on commercial refrigeration equipment, serving restaurants and hospitality venues throughout the greater Waukesha area. Their service menu includes ice machine maintenance and refrigerator repair for commercial cake displays and similar equipment. Operating hours run Monday through Friday from 7:30 AM to 4 PM, with Saturday and Sunday reserved for scheduled appointments.

The company differentiates itself through specialized knowledge of commercial ice machines and refrigeration systems commonly found in food service environments. Multiple reviewers specifically mention working with hotel ice makers and restaurant equipment, indicating a focus on the commercial sector rather than residential appliance repair. The technical team demonstrates familiarity with equipment-specific components like probe systems and diagnostic procedures unique to commercial refrigeration.

Customer experiences highlight two technicians by name. Michael B received recognition for arriving at a restaurant with a positive attitude and thorough product knowledge. Todd L was described as amazing by a commercial client who credited the technician with contributing to their business profitability. These named references appear in five-star reviews and suggest a pattern of dedicated technician-client relationships.