Genesee Mechanical

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About Genesee Mechanical
Genesee Mechanical Service operates as a tractor repair shop serving the Waukesha, Wisconsin community and surrounding areas. With a rating of 4.4 stars from 56 customer reviews, the business has established a presence in the local market providing equipment maintenance and repair services. The shop maintains standard weekday hours from 8 AM to 5 PM, with Saturday availability until noon and Sunday operations closed. Customers can reach the facility by phone at (262) 968-6790.
The business functions as a dealer for specific equipment brands, with reviewer feedback indicating they carry Toro zero turn mowers. This dealer relationship provides customers access to new equipment purchases alongside repair services. The shop's approach focuses on the equipment brands they sell and service, though specific warranty or guarantee programs were not detailed in available materials.
Customer experiences at Genesee Mechanical reveal varying service encounters. One reviewer described the team as going above and beyond for customers, noting a relationship spanning over twenty years. Another customer recounted bringing in a Troy-Bilt tractor after moving to the area, but was informed upon arrival that the shop does not service equipment they do not sell. A separate reviewer expressed frustration after a mower deck leveling was performed but the issue persisted, feeling the work did not resolve the original problem. The contrasting experiences highlight the importance of clear communication about service policies before arriving with equipment.
What Customers Say
Three of six named reviewers awarded five stars, praising the team's product knowledge and long-term customer relationships. The one-star reviews cite specific concerns: unfinished work on a mower deck, equipment service limitations, and communication during drop-off. Positive feedback centers on helpful staff assisting with zero turn selection, while negative feedback emphasizes pricing transparency and service scope policies.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Tractor Repair & Maintenance
General repair services for equipment brought to the shop, subject to service policy limitations.
Mower Deck Leveling
Blade height adjustment and deck leveling for even cutting performance.
Zero Turn Mower Sales
Retail sales of Toro zero turn mowers, including product selection assistance.
Equipment Diagnostics
Assessment of equipment issues, with one reviewer noting diagnostic confirmation processes.
Parts Lookup & Installation
Identification and installation of replacement components for various equipment models.
Seasonal Tune-Ups
Pre-season maintenance preparation for tractors and mowers.