Majestic Custom Heating and Air Conditioning

Majestic Custom Heating & Air Conditioning holds a 4.9-star rating drawn from 194 homeowner reviews, placing it among the most recommended contractors in the Waukesha area. The business operates from a Waukesha office at 21001 Watertown Road and maintains full licensing across both Wisconsin and Minnesota, including Wisconsin HVAC Contractor License #1055087 and Wisconsin Dwelling Contractor License #DC-110700102. This dual-state licensure reflects a company that has expanded beyond its Minnesota roots to serve southeastern Wisconsin homeowners with the same comprehensive approach it brings to heating and cooling systems.

What distinguishes Majestic Custom from regional competitors is its commitment to round-the-clock availability paired with proactive customer savings. The company provides 24-hour emergency service for both heating and cooling failures, with technicians carrying common parts in their service vehicles for same-day repairs. For customers considering system replacement, Majestic registers with utility companies as an approved service provider, unlocking rebate eligibility that offsets new equipment costs. Annual maintenance plans offer a 15% discount on parts, and many manufacturer warranties remain valid only with documented annual service, making these plans both a convenience and a financial safeguard.

Reviewers repeatedly name technicians who transformed what could have been stressful experiences into smooth resolutions. Jake and Ben earned praise for punctual furnace installations, arriving on schedule and leaving workspaces spotless while walking homeowners through thermostat setup. When one customer faced a heating emergency late in the day, technician Michael sourced a safe interim solution rather than leaving the household without heat overnight. Another reviewer highlighted Troy's AC replacement on a rainy, chilly day, noting his insistence on perfection despite difficult weather conditions.