Prompt Heating & Air Conditioning LLC

Prompt Heating & Air Conditioning LLC has earned a 5.0-star rating across 11 verified Google reviews since founding in Waukesha, Wisconsin. The company operates from two office locations, Waukesha and Milwaukee, delivering residential and light commercial heating and cooling services throughout the greater Milwaukee metro area. Licensed and insured technicians handle furnace, boiler, air conditioning, and water heater systems for homeowners and small businesses, with a service plan offering seasonal maintenance and priority scheduling for members.

What distinguishes Prompt Heating & Air Conditioning from competitors is their commitment to upfront pricing and warrantied workmanship on every job. New AC installations start at $2,800 with a 10-year warranty, and the company maintains a 30-minute arrival window for scheduled service calls. They offer 15% discounts on new equipment for service plan members, plus 5% off for police officers, firefighters, and military personnel. As a dealer for all major HVAC brands, they provide firm price quotes and troubleshooting expertise rather than pushing unnecessary services.

Customer reviews repeatedly name technicians Ty and Jack, highlighting their professionalism and skill. One reviewer described how Ty resolved a furnace issue another contractor had improperly repaired, getting the unit running quietly and efficiently through winter. Another review recounted Ty installing a water heater during an emergency Christmas Eve call after other companies delayed. A third reviewer, a 15-year HVAC engineer, praised Ty's diagnostic ability on a Goodman furnace that had caused a year of intermittent flame loss problems other technicians could not solve.