The Cool Guys
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Claim This BusinessAbout The Cool Guys
The Cool Guys operates as a Waukesha-based HVAC and refrigeration contractor holding certification from the State of Wisconsin. The business currently maintains a 4.5-star rating derived from eight customer reviews, reflecting consistent service quality. The company serves Waukesha alongside neighboring communities including Brookfield, Pewaukee, Hartland, and Milwaukee within a thirty-mile radius. Their service portfolio covers both residential and commercial refrigeration units, freezers, air conditioning systems, walk-in coolers, and ice machines.
Several distinguishing factors separate The Cool Guys from regional competitors. The company maintains twenty-four-hour availability for emergency service calls, a practical consideration for Wisconsin residents facing sudden HVAC failures. Their pricing structure explicitly advertises hourly rates below industry standard with minimal trip charges, positioning them as a cost-conscious option for budget-minded homeowners. Additionally, the business offers configurable preventative maintenance programs designed to extend equipment lifespan, potentially reducing long-term replacement costs for customers.
Customer reviews highlight specific technicians who delivered notable service experiences. Justin received recognition for providing detailed repair options during spring cooling season, walking one homeowner through multiple solutions and achieving a cost significantly lower than competing estimates. Nick earned praise for accommodating an unscheduled stop at a customer's residence and independently addressing a non-functioning wine cooler at no additional charge. Another reviewer described Nick successfully locating a leak in a kegerator that previous repair technicians had failed to identify, characterizing him as both flexible and honest in communication.
What Customers Say
Seven of eight reviews award five stars, with customers consistently citing honest assessments, affordability, and technician willingness to go beyond requested repairs. The single one-star review concerns a scheduling communication issue rather than service quality.
Services
Air Conditioning Repair & Maintenance
Diagnostic services, repair, and routine maintenance for residential and light commercial cooling systems.
Refrigeration Equipment Service
Comprehensive repair coverage for residential refrigerators, commercial freezers, and walk-in cooler units.
Ice Machine Installation & Repair
Installation, maintenance, and repair services for commercial and residential ice production equipment.
Emergency HVAC Response
Twenty-four-hour availability for urgent heating and cooling system failures requiring immediate attention.
Preventative Maintenance Programs
Configurable service agreements designed to optimize equipment performance and extend system lifespan.