E & R Heating and Cooling

E & R Heating and Cooling has kept homes comfortable in West Allis and throughout Milwaukee County since 2003, accumulating 189 customer reviews that average a near-perfect 4.9-star rating. This locally operated contractor serves sixteen communities including West Allis, Milwaukee, Wauwatosa, Brookfield, Greenfield, Oak Creek, Franklin, and New Berlin, delivering both residential and commercial HVAC solutions. The company maintains standard hours Monday through Friday from 8 AM to 5 PM, with 24-hour emergency availability for urgent heating and cooling crises.

What distinguishes E & R Heating and Cooling is their commitment to transparency in pricing and their willingness to tackle challenging diagnostic situations that leave other contractors stumped. The company offers a 10-year parts and labor warranty on new furnace and air conditioner installations, alongside routine maintenance tune-ups priced at $99. Their service menu extends beyond traditional HVAC to include water heater installation, smart thermostat setup, whole-home humidifiers, and ductwork improvements for indoor air quality.

Customer stories reveal the hands-on expertise that drives the company's reputation. Ryan arrived at one customer's home before midnight on a 15-degree evening when the furnace failed, diagnosing and repairing the issue within 30 minutes at a reasonable after-hours rate. Another reviewer details how Ryan worked directly with the furnace manufacturer to troubleshoot a complex Rheem issue that other technicians could not resolve, returning on a cold Friday night to ensure the system operated flawlessly. The ownership team of Eddie and Ryan personally handles service calls, with reviewers consistently noting their honesty and refusal to recommend unnecessary repairs.