Knauf Insulation
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About Knauf Insulation
Knauf Insulation operates a distribution facility in Inwood, West Virginia, serving as a supplier of insulation materials across residential, commercial, and industrial sectors. With 93 customer reviews generating a 4.2-star average rating, the facility maintains around-the-clock operations seven days a week. The warehouse stocks a comprehensive product catalog including fiberglass batts, rolls, blown-in insulation, board insulation, pipe and tank insulation, duct wrap, and elevated-temperature solutions designed for walls, ceilings, attics, basements, metal buildings, HVAC systems, and filtration applications.
The company differentiates itself through an extensive catalog spanning both standard and specialized insulation categories. Their product range includes acoustic solutions for sound control, air sealing compounds, rafter vents, and OEM components alongside basement wall liners. For commercial clients, Knauf supplies insulation for petrochemical facilities, power generation sites, healthcare institutions, educational buildings, restaurants, warehouses, and modular construction projects. Residential offerings cover single-family homes, multi-family developments, manufactured housing, and retrofit improvement projects, allowing builders and contractors to source multiple material requirements from a single supplier.
Customer feedback reveals generally positive experiences regarding loading convenience and site accessibility. Reviewers note the facility offers ample maneuvering space and straightforward dock assignment processes. One reviewer mentioned receiving a door and beginning loading shortly after arriving early for a scheduled appointment, while another acknowledged understanding accommodation when arrival was delayed. However, several reviews documented extended wait periods exceeding standard loading times, with one driver reporting a seven-hour delay and another experiencing a 24-hour wait. These accounts suggest that appointment timing and workload fluctuations may influence service speed.
What Customers Say
Eight reviews examined show mixed experiences centered on loading efficiency and wait times. Five reviewers specifically praised the spacious facility layout and ease of navigation, while three negative reviews cited extended delays ranging from 7 to 24 hours. Positive feedback highlighted staff accommodating late arrivals and early check-in opportunities.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Fiberglass Batts and Rolls
Standard thermal insulation for walls, ceilings, and attic spaces in residential and commercial construction.
Blown-In Insulation
Loose-fill fiber glass material suitable for attic insulation and hard-to-reach cavity areas.
Pipe and Tank Insulation
Pre-formed insulation covers for industrial piping systems and storage tanks.
Duct Wrap and Duct Board
Thermal insulation products designed for HVAC ductwork and air distribution systems.
Elevated Temperature Insulation
Specialty products engineered for high-temperature industrial equipment and commercial heating applications.
Air Sealant Products
Sealants and foam products for air sealing gaps, cracks, and penetrations in building envelopes.
Acoustic and Sound Control Insulation
Sound absorption materials helping reduce noise transmission between rooms and floors.