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Claim This BusinessJordan Services, LLC has served Tuscaloosa and surrounding Alabama communities as a family-owned heating and cooling contractor since establishing their business locally. With 116 five-star reviews reflecting a perfect 5.0 rating, the company handles both residential and light commercial HVAC needs across the region, from routine maintenance to complete system replacements. Their team prioritizes upfront communication and honest recommendations, ensuring homeowners understand their options before any repair work begins.
What distinguishes Jordan Services from competitors is their commitment to repair over replacement whenever feasible. The company provides a one-year parts and labor warranty on all repair work, standing behind their craftsmanship rather than immediately recommending costly new equipment. They offer online specials providing discounts on service purchases, and their technicians arrive with the necessary parts to complete most repairs in a single visit, minimizing disruption to household routines.
Customer reviews highlight specific technicians who delivered exceptional service. When Linda McGuire's air conditioning failed, technician Hunter Green arrived within 30 minutes, diagnosed the issue, retrieved the part, and had the system operational within two hours. During an cold spell, Larry accommodated Valerie Bradley on short notice so her household would not remain without heat. Reviewers consistently mention the technicians' politeness and thorough explanations of performed work.
Eight recent reviewers collectively award five stars, with four specifically praising response times ranging from 30 minutes to same-day arrival. Three reviews name individual technicians (Larry, Hunter Green) as the reason for satisfaction, while another highlights fair pricing as a distinguishing factor from competitors.