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Claim This BusinessGene's RV & AC Repair opened in 1980, making it the oldest continuously operating RV repair company in Arizona. Based in Mesa, the family-owned shop serves the broader East Valley including Gilbert, Chandler, and Tempe, handling both residential and commercial RVs. With 167 verified reviews generating a 4.4-star average, the shop maintains an A+ rating with the Better Business Bureau and holds full licensing, bonding, and insurance coverage for customer protection. Operating hours run Monday through Friday, 8 AM to 5 PM,Gene's offers both on-site mobile repairs and in-shop service at their Mesa location.
What distinguishes Gene's from competing shops is their commitment to bringing the repair to the customer. Their licensed mobile technicians travel throughout the East Valley, performing diagnostics and repairs at campgrounds, private residences, or wherever the RV is parked, eliminating the need to tow or mobilize a disabled vehicle. The shop maintains a fully stocked parts store carrying genuine replacement components and accessories, enabling many repairs to be completed in a single visit. Every technician is background-checked and certified, and the shop warrants their workmanship on all repairs.
Customer reviews highlight specific technicians and the scenarios they resolve. When Jeff and his wife experienced ceiling leaks during Hurricane Priscilla in October 2025, mobile technician Brad arrived the same afternoon, assessed the roof, and colleague Michael followed up the next day to seal additional problem areas, resolving the emergency. Larry Hutchinson credits mobile technician Mike with diagnosing a two-year intermittent tankless water heater issue that Airstream dealerships could not fix, completing the repair within two days and even assisting with warranty claims. These named technician accounts underscore the shop's capacity for both urgent same-day calls and complex multi-visit diagnostics.
Five of six detailed reviews award 5 stars, with three specifically naming individual technicians, Brad, Michael, and Mike, as reasons for satisfaction.Negative feedback centers on pricing concerns, while positive reviews consistently praise diagnostic accuracy and clear communication.Across all reviews mentioning response time, customers report same-day or next-day arrival during emergency situations.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Licensed technicians travel to your location for on-site diagnostics and repairs, eliminating towing needs.
Full-service shop with lifts and equipment for comprehensive repairs at their Mesa facility.
Complete cooling and heating repairs, including sealed roof units and thermostat diagnostics.
Specialized diagnosis and repair of propane and electric tankless systems, including control board replacement.
Seal remediation, bolt tightening for rooftop AC units, and storm damage inspection.
On-site parts department carrying replacement components and RV accessories for immediate repairs.
Finish work for kitchen seating areas and other interior upgrades and modifications.