Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) operates as a Lennox-authorized parts and equipment supplier located in Mesa, Arizona, serving the broader East Valley region with genuine Lennox components and systems. With a 4.8-star rating accumulated across 32 customer reviews, this Parts Plus location functions as the Mesa Gateway Branch, supplying both residential homeowners and licensed HVAC contractors. The store maintains standard business hours Tuesday through Saturday from 7:30 AM to 4:30 PM, with Monday operations closed. Customers can reach the location directly at (602) 661-6880 for part lookups, warranty claims, and equipment pickups.
This Mesa location distinguishes itself through direct access to Lennox inventory systems, including parts that other supply houses may not carry. As an authorized Lennox dealer, the store provides genuine OEM components for repairs, maintenance, and system replacements rather than aftermarket alternatives. The Parts Plus model serves a unique niche by supporting both do-it-yourself homeowners picking up their own parts and professional technicians who require reliable supplier relationships for service calls. The Mesa Gateway Branch routinely handles same-day part lookups and order tracking across the Lennox store network, including coordination with other Arizona locations when specific components require transfer from regional .
Customer reviews consistently recognize three team members by name for exceptional service: Roberta who handled a same-day warranty issue during a holiday weekend, and Heather Simpson who rescued a customer needing a specific replacement part. Jason Grebe, a repeat contractor customer, specifically praised the inventory accuracy and noted that when the store indicates they have the last part in stock, customers can trust that availability. Miguel Flores of Angel Air Conditioning noted the team provided multiple repair options and resources rather than simply completing a transaction, demonstrating knowledge that helps contractors solve problems efficiently.
What Customers Say
Twelve verified customer reviews across multiple years display consistent 5-star ratings, with every reviewer specifically naming at least one team member by name. Seven reviewers explicitly mention Roberta, Heather Simpson, or Jennifer as delivering service above standard expectations. No negative or below-4-star reviews appear in the compiled feedback.
Working Hours
| SundayToday | Closed |
| Monday | Closed |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Genuine Lennox Parts & Components
OEM replacement parts for all Lennox residential and light commercial systems including compressors, capacitors, motors, and control boards.
Equipment Sales
New Lennox air conditioning systems, heat pumps, and furnaces available for contractor purchase and homeowner specification.
Warranty Claim Processing
In-house warranty claim submission and parts verification for Lennox equipment covered under manufacturer warranties.
Part Lookup & Cross-Reference
Staff assists identifying correct components using model and serial numbers, with access to regional Lennox inventory systems.
Contractor Account Services
Professional contractor accounts with established pricing and inventory holds for registered HVAC service companies.
Same-Day Will-Call Pickup
Phone-ahead part orders held for same-day pickup, with reviewers noting accurate stock confirmations.