The HVAC Company

HVAC contractor
3.4(9 reviews)
2450 W Broadway Rd #105, Mesa, AZ 85202
The HVAC Company

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About The HVAC Company

The HVAC Company operates from a Mesa headquarters near the 101 Freeway and Broadway Road, having rebranded in June 2020 from its original name, B2B Direct Sales, Inc. Founded in 2012, the contractor now holds a 3.4-star rating across nine verified reviews and maintains a second sales and service location in Prescott. The company serves the entire state of Arizona, with a particular focus on commercial and industrial clients seeking repair, maintenance, and system replacement rather than new construction projects.

What distinguishes The HVAC Company from valley competitors is its dual-team structure, pairing in-house mechanical technicians with a dedicated Controls Team that handles system installations and programming. This arrangement allows same-day response for emergency repairs without coordinating subcontractors. The contractor operates as a brand-neutral company, meaning recommendations are based on equipment suitability rather than dealer partnerships. All workmanship carries a 100% satisfaction guarantee, and the company maintains 24/7 availability including holidays for commercial clients managing temperature-sensitive operations.

Reviewer Zach Buchanan describes a same-day emergency call during a heat wave when interior temperatures reached 90 degrees: the team arrived quickly and worked through the night to restore cooling. Another five-star reviewer, shaune corriere, praised the crew's professionalism on a recent project. However, negative feedback from Josh Carlos cited safety concerns and unresolved control issues, while Micah Brierley noted problematic driving behavior by a company driver. These mixed signals suggest quality may vary by job site and assigned technician.

What Customers Say

Three of five detailed reviewers praise the company's emergency response speed and professional demeanor, while two reviewers (one giving 1 star, one giving 3 stars) flag concerns about safety practices and driver conduct. Positive reviews specifically commend same-day arrival during heat-related emergencies and thorough workmanship, whereas negative feedback targets refrigerant handling and control system resolution.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

24/7 Emergency AC Repair

Round-the-clock emergency response for commercial cooling system failures, including same-day service for heat-related emergencies.

Preventative Maintenance

Scheduled maintenance programs designed to prevent system failures and extend equipment lifespan for commercial HVAC systems.

HVAC Systems Retrofit

Upgrading existing commercial HVAC infrastructure to improve efficiency, modernize controls, and meet current building codes.

Equipment Replacement

Full equipment replacement services for aging or failed commercial HVAC systems, with brand-neutral recommendations.

Controls Installation & Services

In-house controls team handles thermostat systems, building automation, and programming for HVAC system integration.

Frequently Asked Questions