Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAC Cool, Inc. has kept Orange County residents comfortable since 1991, operating as a family-owned heating and air conditioning contractor from its base at 1116 W. Collins Ave. in Orange, California. The company holds C-20 Contractor's License #804056 and employs NATE-certified technicians who service all major HVAC brands across communities including Tustin, Yorba Linda, Santa Ana, Newport Beach, Irvine, and Fountain Valley. With a perfect 5.0-star rating drawn from 395 client reviews, the contractor has built its reputation on responsive service and transparent pricing, offering free estimates on new installations and maintaining flexible financing options through Wells Fargo.
What distinguishes AC Cool from neighboring HVAC providers is its designation as an award-winning Carrier Factory Authorized Dealer, a status that granted access to the President's Award and Bryant Medal of Excellence, recognition given to just 15 contractors across the United States and Canada. This partnership enables the company to offer Carrier's full product line including Infinity, Performance, and Comfort series air conditioners, furnaces, heat pumps, and ductless mini-splits, each backed by a 10-year parts warranty. The company also handles indoor air quality solutions through Carrier air purifiers and smart thermostats with Wi-Fi remote access, providing homeowners with comprehensive climate control beyond simple heating and cooling.
Customer reviews repeatedly highlight specific team members who delivered exceptional service. Paul earned praise for arriving on time to assess furnace needs and calculate load requirements for a full ductwork installation, while Jeff was commended for explaining heater issues and maintenance tips during a same-day service call. Ann J. noted that a technician arrived within 24 hours of her request and thoroughly explained each diagnostic step, and multiple reviewers mentioned the crew's careful attention to protecting floors and cleaning up after completing installations. The company's ten-person team handles both residential and commercial projects throughout Orange County.
Every reviewer awarded 5 stars, with 395 client ratings generating a perfect 5.0 average. Multiple reviewers specifically mention same-day or next-day response times, and technicians Jeff, Paul, and Katie are named across several positive reviews for their communication and diagnostic expertise.
Emergency air conditioning repair services for all makes and models, along with preventative maintenance tune-ups designed to extend system life and maintain cooling efficiency during warm months.
Complete heating system repair services for furnaces and heating equipment, including diagnostic assessments, component replacement, and emergency response for heating failures.
Professional installation of new HVAC systems including Carrier air conditioners, furnaces, and heat pumps. The company provides load calculations and equipment recommendations based on home size and specific comfort requirements.
Sales, installation, repair, and maintenance of heat pump systems providing both heating and cooling from a single unit, available in multiple efficiency tiers through the Carrier product line.
Ductwork installation and replacement for new construction and system upgrades, including duct design and installation as part of comprehensive HVAC system replacements.
Installation of air purification systems and smart thermostats to improve interior air quality and enhance overall HVAC system control and efficiency.
Commercial heating and air conditioning services for business properties, including system sales, installation, repair, and maintenance for commercial-grade HVAC equipment.
Multi-point preventative maintenance inspections for both heating and cooling systems, including cleaning, calibration, and efficiency testing to maximize equipment performance and longevity.