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Claim This BusinessElite HVAC operates from 479 N Tustin St #2 in Orange, California, serving the broader Orange County community for more than a decade. The company provides both cooling and heating system solutions, addressing the year-roundclimate needs of Southern California homeowners. Their service area includes Orange and surrounding communities within the county, with a focus on residential installations and repairs. The contractor maintains 24/7 availability for emergency calls, reflecting their commitment to responding when household climate control fails.
What distinguishes Elite HVAC from neighboring contractors is their breadth of supplementary indoor air quality products. Beyond standard AC and heating work, they install whole house air filtration systems, whole house air purifiers, and whole house humidifiers. The company also handles geothermal heating systems and heat pump installations, representing more specialized equipment categories. Their website references energy efficient HVAC systems, suggesting familiarity with high-efficiency equipment that may qualify homeowners for utility rebates.
Three customer stories illustrate their service approach. Nathan arrived at one home within 15 minutes of a Saturday night call during triple-digit summer temperatures, diagnosing a failed capacitor and completing repairs within an hour. Harrison, described as friendly and thorough, documented a furnace fire hazard using video to show the homeowner exactly what occurred before installing replacement equipment. A review from Lynn Pagano describes polite, punctual, and honest communication throughout her experience. Gordon Brown and his staff have managed complex cooling challenges that other contractors deemed impossible, including large family room temperature control.
The website displays 10 customer reviews, all carrying 5-star ratings, with reviewers naming specific technicians including Nathan, Harrison, and Gordon Brown. Multiple reviewers describe same-day or emergency response, including one Saturday night call that received a 15-minute arrival. Three negative reviews in the customer feedback reference non-responsive office communication, incomplete repairs following partial payment, and installation concerns after spending over $20,000.
Complete new AC system installation, replacement, and repair services covering standard residential split systems.
Annual maintenance services including refrigerant recharge, coil cleaning, and system diagnostics.
Gas furnace, electric furnace, heat pump, and geothermal heating system repair and replacement.
Whole house air filtration, air purification systems, and whole house humidifiers for improved interior air.
Thermostat repair, replacement, and upgrade installations including smart thermostat integration.
24/7 emergency response for both air conditioning and heating system failures.
Specialized installation and repair for heat pump systems and geothermal heating technology.