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About Alternative Mechanical Services, LLC
Alternative Mechanical Services operates as a licensed HVAC contractor serving Hartford and surrounding Connecticut communities, including New Britain. The company holds an established reputation with a 3.9-star rating drawn from 18 client reviews. Owner Stan Kusy leads a team of technicians who handle heating system installations, air conditioning replacements, and comprehensive indoor air quality solutions. The business maintains 24-hour availability for emergency callouts and offers same-day or next-day appointments for non-urgent service requests.
This contractor distinguishes itself through transparent pricing and a commitment to completing multiple system upgrades in a single visit. Website materials confirm a broad service menu spanning central air conditioners, ductless split systems, heat pumps, furnace installations, and smart thermostat integration. Indoor air quality offerings include air filtration systems, purifiers, scrubbers, and UV light treatments. The business provides free written estimates before commencing any repair or installation work, ensuring homeowners understand costs upfront.
Customer feedback reveals several noteworthy service scenarios. Michael Vepr described how Stan Kusy replaced a failing furnace, air conditioning unit, and 40-gallon water heater all within one service day after identifying the AC was near failure during the furnace installation. Reviewer Judy Trescott noted rapid response during a heat wave, with technicians arriving quickly, diagnosing the issue, and performing a system checkout before departing. Multiple five-star reviews specifically commend the team's professionalism, diagnostic precision, and cleanup practices following installation work.
What Customers Say
Six reviewers awarding five stars describe specific positive outcomes: same-day multi-system replacements, heat wave emergency response, and system upgrades transitioning to energy-efficient propane heating. One reviewer notes an hourly labor rate of $120, while another mentions difficulty reaching the owner by phone for commercial follow-up. All positive reviews identify Stan Kusy or the AMS team by name and recommend the contractor.
Services
AC Installation & Replacement
Central air conditioner and ductless split system installation, replacement, and new construction setup.
AC Repair & Maintenance
Air conditioning diagnostics, repairs, tune-ups, and routine maintenance services.
Heating System Installation
Furnace and heat pump installation, replacement, and new heating system setup.
Heating Repair & Maintenance
Heating system diagnostics, repairs, and seasonal maintenance services.
Heat Pump Systems
Dual-function heating and cooling heat pump installations and service.
Water Heater Services
Tank water heater replacement, including 40-gallon units per recent customer installations.
Indoor Air Quality
Air filtration systems, purifiers, air scrubbers, and UV light installation.
Smart Thermostats
WiFi-enabled and smart thermostat installation and configuration.