Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessBlack Bear Heating & Air has served Hartford and surrounding Connecticut communities for over fifteen years as a fully licensed HVAC contractor. Based in Hartford, the company maintains an impressive 5.0-star rating across 178 customer reviews, reflecting consistent delivery of heating, cooling, and plumbing services. Service territory spans East Granby, Farmington, Glastonbury, Suffield, West Hartford, and Enfield, making the company a regional provider for homeowners across the northern Hartford metro area. The team handles residential installations, repairs, and annual maintenance for all major heating and cooling systems.
The contractor distinguishes itself through partnerships with major equipment manufacturers American Standard and LG, offering homeowners access to brand-name furnaces, boilers, and air conditioning systems backed by national warranties. Unlike smaller operations that subcontract specialty work, Black Bear maintains in-house expertise for boiler and water heater systems, including older heating plants that other contractors recommend replacing. Financing options provide flexible payment plans for unexpected breakdowns or planned system upgrades, addressing a common barrier for Connecticut homeowners facing costly equipment failures.
Customer reviews consistently name technicians Mike and Zack, with multiple homeowners specifically praising Mike's work on aging boiler systems. One Enfield client described Mike replacing rusting components on a forty-year-old boiler, installing a new purge valve at an accessible location and thoroughly purging all air from the system before testing. Another review highlighted Zack's thorough approach during annual furnace cleaning, noting he answered every question and worked conscientiously. Three separate reviewers mentioned same-day service response, with one describing a same-day arrival during aheat wave that restored cooling within hours.
Five named technician mentions appear across reviews, with three reviewers specifically praising Mike's boiler expertise and Zack's conscientious furnace service. Six reviewers reference same-day or same-week response times, while four explicitly call the pricing fair or reasonable. No negative reviews exist in the provided sample, with all feedback focusing on diagnostic skill and responsive service.
AC diagnostic services, component repair, and seasonal tune-ups to restore cooling performance and extend system life.
Installation of ductless mini-split systems for zoned cooling and heating in homes without existing ductwork.
Steam and hot water boiler maintenance, component replacement, and emergency repairs including older system expertise.
New gas furnace installation, annual cleaning, and diagnostic repair services for forced-air heating systems.
Water heater installation, repair, and maintenance for both tank-style and on-demand heating systems.
Associated plumbing repairs including water heater connections and related piping work.