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Claim This BusinessSMR Heating & Cooling operates from Middletown, Connecticut, delivering licensed residential HVAC services across Hartford, Middlesex, New Haven, Tolland, New London, Windham, and Litchfield counties. The company holds Connecticut license S-1 0409923 and maintains a perfect 5.0-star rating across 85 verified Google reviews. Owner Sean operates as the primary service technician, ensuring every client interacts directly with decision-making expertise rather than a sales team. The company serves specific towns including Glastonbury, Wethersfield, Rocky Hill, West Hartford, Meriden, Cheshire, Wallingford, Colchester, and Lebanon, providing 24/7 emergency response for heating and cooling crises.
What distinguishes SMR Heating & Cooling is the direct-access model, where Sean himself answers calls and manages projects rather than delegating to sales representatives. The company helps homeowners navigate available rebates and financing programs, reducing upfront costs on new equipment installations. All technicians are factory-trained across major residential HVAC brands, handling everything from traditional forced-air furnaces and central air conditioners to modern ductless mini-split heat pump systems and whole-home ventilation upgrades.
Homeowners consistently mention Sean by name in reviews, describing scenarios where his diagnostic skill prevented unnecessary equipment replacement. Richard from Glastonbury notes the installation crew respected work areas and provided competitive pricing. Fabian in Cheshire described a same-day heat pump and water heater installation completed in a single workday. Multiple reviewers specifically contrast Sean's approach of honest assessments against high-pressure sales tactics experienced with competitor companies.
Eight customer reviews unanimously praise Sean's transparency and fair quoting, with four specifically mentioning he answered the phone himself rather than routing through a sales team. Five reviewers reference completion within promised timeframes, while three mention energy efficiency improvements after system upgrades.
Diagnostic services and tune-ups for furnaces, boilers, and heat pumps to restore proper function and efficiency.
New furnace, boiler, and heat pump installations with rebate and financing program assistance.
Cooling system diagnostics, refrigerant service, and preventive maintenance for central AC units.
Central air conditioner and heat pump system installations for properties.
Mini-split heat pump installations including custom mounting options like ceiling-hung configurations.
Whole-home ventilation system installation, repair, and air quality testing and analysis.