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Claim Your Free PageHeating & Cooling operates as a heating contractor in Stratford, Connecticut, carrying a 3.5-star average rating drawn from 51 customer reviews. Established with a commitment to residential comfort, this locally positioned business maintains extended service hours across the week, including Saturday and Sunday availability. The company serves the Stratford community and surrounding Fairfield County areas, providing heating and cooling solutions to homeowners throughout the region. For a contractor with this volume of feedback, prospective clients have a substantial record to examine before making a service decision.
The company's review portfolio reveals distinct service strengths in air conditioning installations and duct work projects. Multiple reviewers specifically mention successful AC system implementations with accompanying new duct work, indicating this contractor handles full system integrations rather than minor repairs alone. Customer communication emerges as a documented differentiator, with project managers noted for site visits and consistent check-ins throughout installation processes. The combination of AC and heating services positions the business as a year-round climate control provider for Connecticut homeowners facing diverse seasonal demands.
Named technician experiences surface prominently in client feedback. Josh receives multiple mentions as a project manager who maintained daily on-site presence during installations, visiting homes up to three times per day to coordinate crews and update homeowners on progress. One reviewer describes a scenario where the owner personally managed the first day of an installation project. Conversely, challenging experiences involvemanager John, with customers noting confrontational interactions and scheduling frustrations. These documented encounters illustrate the range of client interactions possible with this contractor, from hands-on project oversight to communication breakdowns that left customers seeking alternatives.
4 of 51 reviews mention specific technician names, with both positive experiences tied to Josh and negative interactions citing manager John. Positive reviews highlight AC and duct work projects, while negative reviews focus on incomplete jobs and pricing disputes. The 3.5-star average reflects a split: three 5-star ratings balanced against two 1-star accounts of unsatisfactory service.
| Sunday | 9 AM–1 PM |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| FridayToday | 8 AM–4:30 PM |
| Saturday | 8 AM–3 PM |
Central air conditioning system installation, including new unit setup and configuration.
New duct work installation completed alongside HVAC system installations.
Diagnostic and repair services for heating system malfunctions and failures.
New heating system installation for residential properties.
Air conditioning repair services for existing systems experiencing issues.
HVAC system tune-ups and preventive maintenance services.
On-site project coordination with daily check-ins during installation projects.