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Claim This BusinessPack-Timco has served Stratford and surrounding Connecticut communities for decades as a family-owned HVAC contractor. The business maintains a 4.9-star average across 77 customer reviews, reflecting consistent quality in both residential installations and service calls. Based in Stratford, the company serves homeowners across the greater Bridgeport-Stamford metropolitan area, providing heating and cooling solutions tailored to each property's specific needs. License and insurance details align with state requirements for Connecticut HVAC contractors.
Pack-Timco operates as an authorized Lennox dealer, offering homeowners access to premium heating and cooling equipment backed by manufacturer warranties. The company facilitates financing through Service Finance Company LLC, enabling customers to invest in full system installations even when budget constraints might otherwise delay necessary upgrades. This financing option distinguishes Pack-Timco from contractors who require full payment upfront, particularly for major investments like complete HVAC replacements.
Customer reviews repeatedly identify Jerry Petrini as the primary point of contact, with reviewers praising his commitment to honest recommendations rather than aggressive upselling. When Randy Liebowitz inquired about a new heating system, Jerry informed him his existing unit remained in good condition, rather than pursuing an unnecessary sale. Sean Olesen described an emergency situation during the coldest day of the year when his furnace failed, and Jerry helped spec a replacement furnace that Kenny and Fadi installed professionally and efficiently. Silvia P noted Jerry remembered she had a dog from a visit years earlier, reflecting the personal attention customers receive.
Every reviewer awarded 5 stars, with every customer survey mentioning Jerry Petrini by name and praising his honesty. Three reviewers specifically described emergency or urgent situations, same-day response during a blizzard, coldest-day-of-year furnace failure, demonstrating the contractor'savailability beyond standard business hours.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Full heating and cooling system installation using premium equipment like Lennox units, professional installation by trained technicians.
Emergency furnace repair and new furnace installation, with same-day response available for system failures.
New boiler installation by courteous, professional crews, with the owner overseeing complex projects.
AC and cooling system installation and maintenance for Connecticut summers, including system diagnostics.
Scheduled maintenance subscriptions to keep existing HVAC systems running efficiently and prevent failures.
Honest system evaluations explaining what repairs or replacements are actually necessary, no unnecessary upselling.