Parkway Oil Co. Inc.

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Parkway Oil Co. Inc.
Parkway Oil Co. Inc. has served Stratford and surrounding Connecticut communities for over 30 years, operating as a heating oil supplier and HVAC service provider. The company holds a 4.0-star rating from 149 customer reviews and maintains weekday business hours from 8 AM to 4:30 PM. Their service territory spans multiple towns including Bridgeport, Fairfield, Milford, Stamford, Norwalk, and Darien, delivering home heating oil throughout the region. Customers can reach the office directly at (203) 367-0083 to request deliveries or service appointments.
The company distinguishes itself through a lowest-price guarantee on heating oil and acceptance of energy assistance programs for qualifying households. Parkway Oil provides automatic delivery options, eliminating the need for customers to manually track fuel levels. Their 24/7 emergency service coverage ensures homeowners can access HVAC repairs and oil deliveries around the clock, including holidays. The business offers comprehensive heating system services including furnace, boiler, and hot water heater repairs, maintenance, and new installations, alongside central air conditioning services.
Customer reviews reveal mixed experiences with the company. One reviewer documented a significant pricing discrepancy when a technician quoted $16,000 for a new AC system, while another contractor resolved the same issue for $100 by replacing a small wire. Another customer reported difficulty securing urgent oil delivery during cold weather, noting limited same-day availability. A third reviewer described an unpleasant phone interaction with staff regarding account confusion. These accounts suggest potential inconsistencies in customer service responsiveness that prospective clients may wish to discuss when contacting the company.
What Customers Say
Three negative reviews cite customer service concerns including rude staff interactions, unresponsive delivery scheduling, and a significant pricing discrepancy between Parkway's quote and a competitor's repair. Positive reviewers do not name specific technicians. The 4.0-star average across 149 reviews indicates a majority of satisfied customers, though critical feedback centers on communication and pricing transparency.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Heating Oil Delivery
Home heating oil delivery with lowest-price guarantee and 150-gallon minimum order.
Automatic Delivery
Scheduled automatic delivery service that monitors fuel levels and delivers without manual ordering.
Furnace Repair and Installation
Furnace repairs, maintenance, and new unit installation services.
Boiler Service
Boiler repair, maintenance, and installation for residential heating systems.
Hot Water Heater Service
Hot water heater repairs, maintenance, and new equipment installation.
Central Air Conditioning
Central AC repair, maintenance, and new system installation services.
Emergency HVAC Services
24/7 emergency repairs and oil delivery available year-round including holidays.