Airpro Service Co Inc

Airpro Service Co Inc has operated as a family-owned HVAC contractor in Jacksonville since 1990, building its reputation through word-of-mouth referrals from satisfied clients across the eastern neighborhoods of the city. The company holds a 4.5-star rating from 47 homeowner reviews, with service coverage spanning east Jacksonville, areas north of the Dames Point Bridge to Highway 295, and the southern Mandarin neighborhood communities. Rick, Gary, and the small team handle residential heating and cooling needs Monday through Friday from 8:30 AM to 5 PM, with limited Saturday hours available for urgent calls.

This contractor distinguishes itself through specialized expertise in water-to-air heat pump systems, a niche that many Jacksonville HVAC companies avoid due to technical complexity. The team stocks difficult-to-source parts for these specialized systems, enabling same-day repairs that competitors cannot complete. Customer reviews highlight the diagnostic precision of technicians like Rick and Gary, who accurately identify issues such as coil leaks and recommend targeted repairs rather than pushing expensive full system replacements. The company offers prompt response times, with one reviewer noting Gary arrived at their home by 10:30 AM the morning after a Sunday service request.

Homeowners consistently praise technician Gary for treating customers with respect and transparency, reviewer Anita Martin specifically appreciated that she was not spoken down to during the diagnostic explanation, and that Gary took time to examine ductwork and drain lines beyond the immediate complaint. Another reviewer, Victor Nunez, described how Airpro Service solved a weeks-long AC outage caused by a water-to-air heat pump issue that other contractors had refused to address. Technician Rick went beyond standard repair work to install a new AC coil when a leak was detected, ensuring long-term system reliability rather than temporary fixes.