Baker Distributing | Florida Cooling Supply

Baker Distributing operates as Florida Cooling Supply in Jacksonville, serving contractors and businesses across Northeast Florida. Based on available review data, the company has cultivated a reliable reputation in the area with a 4.4-star rating drawn from 22 customer evaluations. The distributor maintains regular business hours Monday through Friday from 7 AM to 5 PM, serving the broader Jacksonville metro and surrounding communities. They function as a commercial supplier rather than an end-consumer HVAC contractor, providing equipment and materials to professional installation and service companies.

This distributor sets itself apart through regional brand partnerships with major manufacturers including ICP ( Comfortmaker, Grandaire, Tempstar, Heil, and Acroair) and Gree ductless systems. Their ProAdvantage program offers added value to contractor accounts, while Smart Stock and Technology Tools help professionals manage inventory and projects efficiently. The company maintains an emergency contact line for after-hours needs, distinguishing them from standard distribution channels. Unlike big-box competitors, the Jacksonville branch emphasizes personalized counter service and relationships rather than purely transactional wholesale interactions.

Customer reviews specifically name several team members who deliver exceptional service. Josh Hughes serves as Branch Manager and receives consistent praise for prioritizing contractor interests. Counter staff including Charlie, Alex, and Vicky are mentioned by name for resolving issues without hassle. Reviewer Rocky Orlando describes how Alex proactively assisted with heavy material handling without being asked, while Illya Chupryna notes the team provides fast, knowledgeable consultations by phone. Multiple reviewers contrast this location favorably against competitors in the area, citing efficiency, accurate orders, and minimal wait times at the counter.