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Claim This BusinessAbout Bartram Air
Bartram Air has operated as a family-owned HVAC contractor in Jacksonville since 1994, delivering two decades of hands-on installation and repair expertise to homeowners across the region. The company holds a perfect 5.0-star rating derived from 48 verified customer reviews, reflecting consistent service quality that has earned repeat recommendations throughout the greater Jacksonville metro area and surrounding communities. Owner Ari bringsexperience spanning more than 20 years in residential air conditioning and heating systems, specializing in diagnostic troubleshooting and efficient system implementations.
What distinguishes Bartram Air from larger regional operations is the direct owner involvement on every service call, Ari personally assesses units, quotes projects, and trains technicians rather than delegating to call centers. As an authorized Trane dealer offering the RunTru product line, the company provides factory-backed warranties on new installations while maintaining flexible pricing typically associated with independent contractors. Reviewers consistently note transparent pricing discussions before work begins, thorough cleanup after completed projects, and post-installation follow-up visits for enhancements like UV light filtration upgrades.
Customer narratives reveal a contractor who responds when urgency matters: reviewer Borderlessfoodie described Ari arriving the same afternoon for a failed compressor, completing a full 3.5-ton Trane system replacement within five hours the following day. Veteran-owned and operated, Hunter H. praised same-day coil repair completion after morning contact, with Ari explaining each diagnostic step while preserving clear communication throughout the process. Baski noted the crew arrived on schedule, operated quietly during installation, and demonstrated the new system before departure, demonstrating methodical attention that converts one-time callers into neighborhood referrals.
What Customers Say
Every reviewer awarded a 5-star rating, with four customers specifically praising owner Ari by name for diagnostic clarity and personal project management. Three reviewers described same-day or next-day response times for urgent issues including compressor failures and heating emergencies. Pricing transparency appears across positive feedback, contrasting against the single negative review focused on estimate timing rather than service quality.
Services
AC Installation
Custom residential air conditioning installation tailored to home layout and cooling requirements using Trane equipment.
AC Repair & Maintenance
Diagnostic services and repair for compressors, coils, and cooling system components with same-day response.
Heating System Repair
Furnace and heating system troubleshooting, parts procurement, and repair services for winter comfort restoration.
Duct Cleaning
Professional air duct cleaning and filtration improvement to enhance indoor air quality throughout the home.
System Replacement
Complete HVAC system swap-outs including old unit removal, new equipment installation, and startup testing.