Cool R Us, Inc A/C & Heating

Cool R Us, Inc A/C & Heating has kept Northeast Florida comfortable since 2007 as a family-owned, licensed HVAC contractor. With an exceptional 4.9-star average across 2,080 Google reviews, the company maintains 24/7 availability including weekends and holidays. Their NATE-certified technicians serve Jacksonville, Orange Park, and St. Augustine, responding to emergency calls when homeowners need them most. This track record of consistent availability and local expertise has earned the company recognition as a_trane Comfort Specialist, a distinction reserved for dealers meeting rigorous factory standards for equipment knowledge and customer care.

What distinguishes Cool R Us from other regional contractors is their financing flexibility and access to manufacturer rebates. The company offers 18-month financing with approved credit, plus instant quotes for filter orders and online booking. Homeowners can save up to $1,350 on new HVAC system purchases and qualify for up to $2,000 in federal tax credits on eligible heat pump installations. This combination of upfront savings and long-term efficiency benefits makes system upgrades accessible for varied budgets. Their preventive maintenance programs further protect manufacturer warranties while extending equipment lifespan.

Reviewers highlight named technicians and specific scenarios that illustrate their service approach. When Timothy Smith needed a townhouse HVAC system, sales consultant Josh Conway arranged same-week installation despite tight timing. Installers worked through a full day with minimal breaks, leaving the system operational and the space clean. Darrell Jernigan noted sales coordinator Josh kept him informed throughout the process while technicians Julian and Laurence arrived on schedule, handled the old unit removal professionally, and answered every question. Su Kathy appreciated detailed written proposals covering all aspects of her Trane 4-ton heat pump setup including permits, surge protection, and warranty registration.