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Claim This BusinessAbout Cooler Bear Heat & Air
Cooler Bear Heat & Air LLC has been serving the First Coast of Northeast Florida for over five decades as a family-owned HVAC contractor delivering residential repairs, full system replacements, and light commercial installations. Based in Jacksonville, the company holds NATE-certified technician credentials and maintains a 5.0-star average across 11 verified client reviews. Service areas encompass Duval County, St. Johns County, St. Augustine, and Jacksonville Beaches , ensuring residents throughout the coastal corridor have access to factory-trained specialists for heat pump, cooling, and indoor air quality solutions.
What distinguishes Cooler Bear Heat & Air from regional competitors is their specialization in custom-duct fabrication and multi-zone dampered system design for existing homes undergoing renovation. The company manages complete projects in-house, from load calculations to sheetmetal construction, rather than outsourcing ductwork. As an authorized installer of Mitsubishi variable-speed systems, they provide equipment often unavailable through standard dealers. Every job carries a 100% Satisfaction Guarantee-backed by locally-warranted labor, and technicians pursue ongoing factory training to maintain current diagnostic and installation certifications.
Client testimonials illustrate the owner's hands-on involvement: Brent, one of the co-owners, personally supervised a four-day heat pump conversion that included designing custom zones for a 1970s-era home to maximize efficiency. When a reviewer needed same-day diagnosis on a weekend, Brent responded Sunday morning and dispatched technician Tyler within hours. Another client credited Dan and Tim with identifying warranty-covered defective components and completing a two-unit system repair while only charging minimal labor costs. Reviewers consistently note transparency in pricing , noupsell pressure and no surprises on final invoices.
What Customers Say
Four of eleven reviewers specifically reference same-day or weekend emergency response, with technicians arriving within hours of initial contact. Three reviewers mention brands by name , Samsung Mini Split and Mitsubishi systems , indicating the contractor handles equipment other area technicians cannot source parts for. All eleven reviews are 5-star ratings, with nine explicitly naming individual technicians and highlighting transparent pricing without upsell pressure.