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Claim This BusinessAbout Croft Heating & Air Conditioning
Croft Heating & Air Conditioning maintains a formidable presence in Jacksonville's residential climate control market, earning a 4.9-star average across 57 client reviews. As a locally owned and operated company, the firm holds proper state licensing and has cultivated deep roots throughout Northeast Florida neighborhoods including Mandarin, San Marco, and Riverside. The company serves homeowners across Jacksonville's diverse housing stock, from historic bungalows in Springfield to newer construction in Southside estates.
What distinguishes Croft from neighboring contractors is its commitment to seasoned craftsmanship over disposable workforce models. Owner Butch Croft maintains a veteran technical crew, with several installers boasting two to four decades of specialized experience. The company operates as a direct Lennox dealer, enabling access to manufacturer rebates on qualifying high-efficiency installations. Notably, the firm stands behind itswork with complimentary post-installation support, a practice exemplified when technicians resolved thermostat malfunctions for repeat clients withoutinvoice charges.
Customer accounts reinforce this service-first philosophy. When Katherine Sanborn discovered thermostat failure days before a scheduled home inspection, owner Butch Croft personally responded on a Sunday evening and arrive the following morning, diagnosing a tripped circuit breaker and restoring function in under one minute. Earlier, technician Phil arrived at Carla Dove's residence during a cold snap and restored heating capability within twenty minutes, resolving a completeheat loss situation that left her home shivering.
What Customers Say
Fifty-seven client evaluations yield a perfect 5.0 average, with every reviewer awarding the highest rating. Three customers specifically name technicians Phil and Mike, praising their diagnostic speed and product expertise. Notably, three separate reviews highlight complimentary post-installation service, thermostat replacements and emergency callbacks provided without invoice charges, demonstrating a service model rare among metropolitan HVAC providers.
Services
AC System Installation & Replacement
Full-load new construction and retrofit installations using direct dealerLennox equipment with access to manufacturer rebates.
Heating Repair & Maintenance
Furnace diagnostics, heat pump service, and winter emergency repairs for Jacksonville's intermittent cold spells.
Thermostat Troubleshooting
Smart thermostat integration, wire diagnostics, and post-installsupport including complimentary replacements when equipment fails.
System Diagnostics & Tune-Ups
Seasonal performance assessments identifying efficiency losses before they escalate into costly breakdowns.
Emergency Same-Day Service
Rapid-response appointments for climate control crises, with multiple reviewers confirming owner-responsive weekend availability.