Emergency Heating and Air, Inc.

HVAC contractor
4.4(33 reviews)
Emergency Heating and Air, Inc.

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About Emergency Heating and Air, Inc.

Emergency Heating and Air, Inc. has served residential and light commercial customers across Greater Jacksonville for multiple years, earning a 4.4-star rating from 33 customer reviews. This locally owned and operated contractor handles heating repairs, maintenance, and installations alongside full cooling services, making them a year-round resource for homeowners in neighborhoods throughout the Jacksonville metro area. All technicians are fully trained and licensed to diagnose and resolve HVAC issues, and the company provides free estimates for new system installations.

What distinguishes this contractor is their Mitsubishi-certified ductless mini-split expertise, allowing them to serve homes without central ductwork. They install Amana, Bryant, Honeywell, and Fresh-Aire UV products alongside Mitsubishi systems, giving customers options across multiple price points. The company offers financing for major installations and maintains a twice-yearly maintenance plan to keep systems operating efficiently through Florida's humid summers and mild winters. Their stated goal is 100% customer satisfaction, and they promise to recommend the right HVAC solution at the right price for each household.

Customer reviews highlight specific technicians who delivered exceptional service. Reviewer D.D. described how the team replaced their AC unit on a 90-degree day, arriving early and completing the installation before the house warmed up, with the owner personally calling the next day to ensure satisfaction. Jane Herrin praised technician Taylor for being polite, professional, and knowledgeable during her annual winter checkup, taking time to answer numerous questions. Emily Brown's review detailed a full duct replacement that the team completed while minimizing disruption, with the owner explaining the full scope of work when other companies only offered partial quotes.

What Customers Say

Of 33 reviews, 22 carry 5-star ratings praising punctual service, respectful technicians, and the owner's personal follow-up. Three reviewers specifically named technicians Taylor, Robert, and the owner Billy in positive contexts. Negative reviews (2 one-star ratings) focused on billing disputes and perceived defensive responses to service complaints rather than technical competence.

Services

AC Repair & Maintenance

Diagnostics, tune-ups, and repairs for cooling systems to restore comfort during Jacksonville's hot summers.

Heating Repair & Maintenance

Heat pump and furnace service including winter checkups to ensure reliable warmth during occasional cold spells.

Ductless Mini-Split Installation

Mitsubishi-certified installation of ductless systems for homes without central air or room-by-room climate control.

New HVAC System Installation

Complete installation of traditional ducted systems, ductless units, or light commercial equipment with free estimates.

Indoor Air Quality Solutions

Fresh-Aire UV and other products to address allergies, asthma, and improve overall home air health.

Duct Replacement

Full ductwork replacement service, with reviewers noting careful work that minimized household disruption.

Frequently Asked Questions