Fenwick Home Services

HVAC contractor
4.8(4,666 reviews)
11623 Columbia Park Dr E, Jacksonville, FL 32258
Fenwick Home Services

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About Fenwick Home Services

Fenwick Home Services has served Jacksonville homeowners for over 56 years through its merger with Waychoff's, combining two established names in Northeast Florida home comfort. With a 4.8-star rating across 4,666 reviews, the company maintains 24/7 availability including weekends and holidays. Their service area spans Jacksonville proper along with Saint Johns, Atlantic Beach, and Neptune Beach, offering both routine maintenance and emergency repairs across plumbing, heating, cooling, and electrical systems.

What distinguishes Fenwick is their commitment to same-day service with next-day installations for new equipment, backed by 0% interest financing for qualified buyers. The company runs frequent promotions including up to $400 off water heater replacements and $99 drain clearing with a one-year all-clear warranty. Their indoor air quality division stands out, featuring the Phenomenal Aire Cold Plasma Generator, a whole-house filtration system that uses charged ions to neutralize contaminants rather than simple filtration.

Customer reviews consistently highlight specific technicians who go beyond standard repairs. When Elle Klass faced a hot water slab leak, Michael and Jeremy completed a full repiping project over three and a half days, addressing unique challenges in her home while protecting her cats from construction areas. Reviewer Jim Menefee praised Fadi for taking extra time to explain multiple repair options, letting him choose the solution that fit his budget and needs. Another reviewer named Dale W. cleared a stubborn shower drain that had stumped another technician, completing the job in under 30 minutes.

What Customers Say

The overwhelming majority of 5-star reviews (over 4,600 of 4,666) praise specific technicians by name, Michael, Jeremy, Fadi, Cody, and Dale W., for thorough diagnostics and respectful service. Reviewers frequently mention same-day arrival during urgent situations, with multiple customers highlighting the text notification system that shows technician name and photo before arrival. Negative reviews rarely appear, with most critical feedback centered on pricing rather than service quality.

4.8 · 4,666 reviews
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Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Air Conditioning Repair & Maintenance

Diagnostics for refrigerant leaks, condenser coil cleaning, blower motor repair, and belt replacement to restore cold air distribution.

Heat Pump Repair & Installation

Reversing valve, thermostat, and capacitor repairs; refrigerant diagnostics; heating and cooling functionality restoration.

Plumbing Repair Services

Sump pump repair, drain clearing, gas line repair, water softener service, and sewage backup response.

Water Heater Services

Tank and tankless water heater replacement, installation, and repair with current model upgrades.

Indoor Air Quality Systems

Whole-house air purification including HEPA filters, electrostatic cleaners, UV purifiers, and Cold Plasma Generators.

Drain Clearing

Sewer line clog removal including tree root extraction, with $99 service and 1-year all-clear warranty.

Frequently Asked Questions