Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessFirst Responder A/C & Heat has served Jacksonville families for over 50 years, building a reputation as a family, veteran, and first responder-owned contractor holding Florida certification CAC# 1821770. With a 4.8-star rating across 43 verified reviews, the company operates from 11235 St Johns Industrial Pkwy N and serves Jacksonville along with surrounding Northeast Florida counties. Their stated values emphasize faith, family, honest work, and 100% customer satisfaction.
What distinguishes this contractor is their veteran and first responder ownership combined with a promise to service all HVAC brands. The company explicitly offers discounts for military members, first responders, and teachers, reflecting their community commitment. Their service menu spans new installations, dryer vent and duct cleanings, preventive maintenance plans, realtor inspections, and tune-up specials, giving residential and commercial clients a comprehensive single point of contact for indoor comfort needs.
Named technicians appear repeatedly across reviews, illustrating the personalized service this company delivers. Realtor Cindy James credits Connor with handling an HVAC replacement in Bartram Springs with flexibility and strong communication that helped close a sale. When Chris Johnson's AC failed completely, Travis arrived the same day with crane equipment to handle the replacement. Mark Marousky, who issues building permits professionally, recounts how Jeremy and Ryan spent extensive time locating and ordering parts for an air handler problem that other contractors refused to pursue.
43 reviews yield a 4.8-star average with consistent praise for response speed and workmanship quality. Reviewers name specific technicians including Connor, Ryan, Travis, Jeremy, and Heather, describing scenarios from holiday-weekend installations to complex part-finding challenges. One reviewer noted their willingness to go to extraordinary lengths that other contractors would not match.
| Sunday | 7:30 AM–6 PM |
| Monday | 7:30 AM–6 PM |
| Tuesday | 7:30 AM–6 PM |
| Wednesday | 7:30 AM–6 PM |
| ThursdayToday | 7:30 AM–6 PM |
| Friday | 7:30 AM–6 PM |
| Saturday | 7:30 AM–6 PM |
Professional installation and replacement of AC and heating systems for residential and commercial properties.
Diagnostics, tune-ups, and repair services to restore and preserve system efficiency and extend equipment life.
Specialized cleaning services to improve indoor air quality and reduce fire hazards in dryer vents and ductwork.
Preventive service agreements designed to keep HVAC systems running optimally and prevent costly breakdowns.
HVAC inspection services tailored for real estate transactions, helping realtors and buyers assess system condition.
Seasonal specials for system optimization, keeping equipment ready for Jacksonville's demanding summer heat.