Five Star Heating And Air
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About Five Star Heating And Air
Five Star Heating And Air serves Jacksonville, Florida as a residential air conditioning contractor with a 4.9-star rating across 89 verified customer reviews. The company maintains standard weekday hours from 8 AM to 5 PM, with Saturday service at the same times and Sunday availability from 9 AM to 5 PM. Homeowners can reach the team directly at (904) 755-7760 for heating and cooling needs throughout the Jacksonville metro area.
Customer reviews consistently highlight three distinguishing qualities: transparent pricing with estimates provided on-site, thorough explanations of each diagnosis and repair step, and rapid response times even during peak summer demand. Reviewers describe receiving detailed walkthroughs of completed work, with one technician photographed before and after repairs. Multiple customers note the team cleans up thoroughly after each job, leaving equipment in proper working condition rather than completing rushed repairs.
Reviewers describe specific scenarios that demonstrate the company's service approach. One customer reported texting for a condensation pump issue in the morning and receiving same-day arrival with an on-site estimate, with the repair finished within two hours. Another reviewer noted the technician identified a problem other contractors had missed and explained the issue directly without unnecessary complexity. Several long-term customers specifically mention years of reliable service, with one referencing continued relationship spanning prior to a recent family transition within the company.
What Customers Say
Ninety-four percent of reviewers awarded five stars, with all customers mentioning honest pricing and clear communication. Multiple reviewers specifically note same-day or next-day arrival during heat-related emergencies. One reviewer contrasts the company's thorough approach against experiences with other contractors.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | 8 AM–5 PM |
Services
AC Repair
Diagnostic and repair services for air conditioning systems, with same-day response times reported for urgent calls.
Heating Repair
Repair services for heating systems, with one reviewer noting multi-year use of the company's heating services.
AC Maintenance
Preventive maintenance and system tune-ups to maintain equipment efficiency.
Condensation Pump Replacement
Replacement of condensation pumps, with one customer reporting a same-day repair completed within two hours.
System Diagnostics
Thorough diagnostic services where the technician explains findings and provides on-site estimates.