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Claim This BusinessAbout Flow Solutions Inc
Flow Solutions Inc operates as a licensed plumbing and HVAC contractor serving Jacksonville homeowners from its base in northeast Florida. Founded in 2012, the company holds state contractor license #CGC1520384 and has accumulated 75 customer reviews averaging 4.6 stars, a strong track record for a locally owned operation. The crew handles residential emergencies and scheduled repairs across Jacksonville's diverse communities, including Arlington, Ortega, and the Mandarin neighborhood along the St. Johns River. Owner-operator Zef Gjoka manages service calls personally, matching diagnostic expertise with transparent pricing for every job.
What distinguishes Flow Solutions from franchise competitors is their dual-trade capability combined with in-house equipment sourcing. The company finances major installations through third-party partners, allowing homeowners to spread costs over time without upfront penalties. Technicians complete ongoing manufacturer certifications in both plumbing code compliance and HVAC duct design, enabling the team to handle unconventional layouts, including custom duct systems for post-fire retrofits that improved airflow by 40% in one documented case. This cross-training means a single truck can diagnose both water main leaks and air distribution problems during one service call.
Customer testimonials repeatedly highlight two technicians by name for different reasons. Christian earns specific praise for pet-friendly handling, he remains calm around animals, allowing pet owners to stay present during repairs without stress. For urgent shower leaks, reviewers report same-day response with Zef personally overseeing complex diagnoses. Dana Baraz described how her leak was identified and resolved within hours of her morning call, with technicians cleaning so thoroughly that her kitchen appeared untouched afterward. The sole negative review cites parts failure five years post-installation with inadequate follow-up, a communication gap the current team appears to have addressed through improved client management software.
What Customers Say
Of 75 reviewers, 6 explicitly mention same-day or within-hours arrival for emergencies, while the single 1-star review cites lack of proactive follow-up after parts aged. Multiple 5-star reviews praise Zef and Christian by name for professional attitude alongside technical skill.