Gaddy Heating and Air Conditioning

Gaddy Heating and Air Conditioning serves Jacksonville, Florida with a 4.9-star average drawn from 172 customer reviews. The contractor specializes in residential heating and cooling systems, providing both repair and replacement services to homeowners throughout the city and surrounding northeastern Florida communities. Technicians with this company prioritize clear communication, arriving at scheduled appointments equipped to diagnose issues thoroughly and present homeowners with honest options whether a repair or full system replacement makes the most sense for their situation.

What distinguishes this contractor from others in the Jacksonville market is the emphasis on transparent customer education. Multiple reviewers note that service technicians explained warranty coverage in detail before any work began, walked through different equipment options with pricing breakdowns, and never pressured toward the most expensive solution. The team wears protective booties when walking on carpeted flooring, a small but telling gesture that reflects broader courtesy standards reviewers consistently mention. Pricing appears consistently fair across the review history, with several customers specifically calling out favorable rates compared to previous contractors.

Customer stories from reviews reveal specific scenarios where the team delivered beyond expectations. One homeowner describes how Jerry arrived the same day during a sweltering Jacksonville summer, assessed a failing unit, and provided a competitive deal on a full replacement including warranty explanation. Another long-term customer notes Jerry has maintained their system for nearly four years, always responding quickly to service calls and recently handling a complete HVAC upgrade with what the reviewer described as thorough and thoughtful implementation. A third review mentions the scheduler accommodated a request to move an appointment up by a day, demonstrating flexibility with customer timelines.