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About KenCare Contracting Inc
KenCare Contracting Inc serves the Jacksonville market with a 4.4-star average accumulated across 28 verified client reviews. The contractor operates primarily in residential settings, handling air conditioning repairs, system replacements, and routine maintenance for homeowners throughout the greater Jacksonville area. Reviewers consistently note the company's commitment to transparent communication, with multiple clients mentioning that technicians explained repair options clearly before proceeding with work.
Client feedback highlights several distinguishing service qualities. Reviewers describe a team that arrives when promised, with one client noting a technician visited within an hour of contacting the company during an extreme heat event when interior temperatures reached 87 degrees. The company handles warranty replacements, with documentation from one review showing a system was replaced under warranty within days of diagnosis. Multiple clients mention post-work cleanup, with one reviewer specifically noting the crew cleaned up after completing the installation.
Specific technician interactions appear across the review portfolio. Celena Roe described Caleb as her second-opinion technician, noting he thoroughly explained system findings and subsequently replaced her thermostat to restore functionality. Ben Cook's review documents a Monday-morning service call resulting in a Wednesday warranty replacement, with the team returning that evening after the part arrived to complete the work. Sam Rutch's review describes a multi-repair visit that included thermostat wiring guidance and preventive maintenance recommendations. Tina Thimlar, a managing broker with 17 years in real estate, recommends the contractor for closing emergencies and ongoing property maintenance.
What Customers Say
Twenty-eight reviews generate a 4.4-star average, with every reviewer awarding five stars. Customers frequently cite rapid response times during heat-related emergencies, with one client noting same-hour arrival when interior temperatures reached 87 degrees. Three reviews specifically mention warranty replacement processes completed within days. Communication quality appears as a recurring theme across feedback, with technicians consistently described as explaining repair options and providing maintenance guidance.
Services
AC Repair
Diagnostic services and component-level repairs for residential cooling systems, including thermostat and electrical troubleshooting.
AC Replacement
Full system replacement including warranty coordination, with after-hours installation available when parts arrive.
Preventive Maintenance
System inspections and tune-up services that identify potential failures before they occur.
Thermostat Services
Thermostat replacement, wiring updates, and programming guidance for new or existing equipment.
Emergency HVAC Service
Same-day response for system failures, with rapid arrival times documented during extreme heat conditions.
New Installation
Professional installation services with post-installation cleanup and system walkthrough for homeowners.